PRE-DEPARTURE COVID-19 PCR TESTING : we are not a community covid test centre i.e. we do not offer testing for unwell people or community case contacts.
PLEASE MONITOR YOUR SPAM/JUNK FOLDER IF YOU ARE EXPECTING A REPLY FROM US.
Auckland’s premier pre-departure PCR (aka RT-PCR) flight testing centre. Contact us to reduce your stress pre-flight & we support you all the way until you safely checked in at Auckland airport. We cannot advise on test dates or accept bookings if you telephone. We have assisted several thousand travellers since international borders reopened in September 2020. In the past 9 months only one traveller did not receive their PCR report before check in (this past long weekend holiday) & two travellers failed to check in due to report times a few hours outside the requirements. Our travel doctor has been helping travellers for more than 30 years & suggests the best timing for your appointment based on your itinerary. Please double check if the appointment date & time we offer you is within the requirements for your trip. Our doctor does the nasal brush as gently as possible in a safe and relaxed environment; follows through with the PCR results and documentation (99.9% success rate). We have not attended to any Covid positive cases this past year.
If you have had the covid vaccine it does not affect your PCR test result. NZ does not have any licensed rapid antigen tests; there are no 20 minute tests! Your test sample is sent off to a laboratory where technologists extract your genetic material, run it dozens of times in a PCR thermal cycler with chemicals to amplify your genetic material. Finally the results are validated and signed off by scientists.
Country entry & airline requirements are increasingly becoming more complex and continually change. Airlines also have different check in covid test timing requirements for the same destination (we prepare your PCR reports accordingly as per your carrier + destination customs). For some European countries with stringent requirements, Singapore & Dubai transits are better choices as regards covid testing. Even if you had the covid vaccine, you cannot board any international flight at Auckland without a PCR report (exception is Cook Island & Australia). Our travel doctor has the expertise to advise what is best to get you checked in on your airline & into your destination (including transit stops). We only accept booking requests for flights departing Auckland in the next 30 days (ie. do not try and book now if your flight is after mid-July). Most airlines and countries currently require the certificate to be issued 72 hours before check in at Auckland airport. A few countries require it within 24 hours of departure or within 48 hours of arrival. You may need to be re-tested at your destination airport or home quarantine on arrival (as per country requirements).
We advise you check with us before you book multi-leg flights to countries with strict entry requirements and avoid booking flights over long weekends (Monday 7 June public holiday) as lab processing may be delayed. Also avoid booking flights via Australia for many reasons.
This service is available in clinic and is a private service. PCR standard fee is $275 (this cost includes viewing your itinerary, setting up the optimal appointment, casual traveller registration, PCR collection by our doctor, processing the specimen request, tracking delivery to drop off point, laboratory fees, monitoring release of results, preparing & delivering results to you in a timely manner and supporting you at the airport check in). Use a reliable email to request your Covid-19 PCR pre departure test to firstname.lastname@example.org & include your passport names, date of birth, contact telephone number and a PDF or screenshot of all flights to final destination. Please be patient: we will respond in 1-2 business days. If urgent last minute i.e. flights departing within 3 days, please email email@example.com. Do check your ‘junk’ mail folder for our confirmation of your appointment. All requests will be cleared by our travel doctor who selects the appropriate appointment time & date. Allow 24-48 hours for our doctor to confirm dates/time (if urgent you will get reply within the hour). Late booking fees apply for every test requested the next business day. Friday/Sat/Sun $25 surcharge for tests & results.
The PCR report in PDF format black ink (no colour option) will be emailed to the email you provided us at the time of booking. We cannot change this email when you come in for your appointment. We email your results after hours until 10pm including weekends/public holidays (even if the clinic is closed). We understand how important it is for you to receive your results timeously; we have done several thousand tests. All charges are to be paid at reception before your testing. Invoices will be emailed to you after the test.
Please check your ‘junk’ mail folder before calling us. The PDF report (sample report below) includes: your name, date of birth, gender, our doctors name/clinic, Labtests logo, date & time of test, type of test and the result. We only include one first name and one family name i.e. the first of each name on your lab report (the rest of your passport names are initialised and this is acceptable for airline check in and customs; we have prepared reports for several thousand passengers). We advise you carry printed copies of the PCR report.
We can ‘fast track’ processing times/results & Fit to Fly medical certificates if needed (fees apply). Weekend testing can take longer than weekday processing times.
The date you get tested is the date on your laboratory report (this cannot be changed). No passport numbers are included in the report, however do bring one passport or driver license in to verify identity. Some countries e.g. Spain require a passport certified copy or a country specific form e.g. Japan (extra fees apply).
There is no extra charges if you request printed copies (do carry extra copies as the airlines may require a copy at check in for submission). Some countries require a doctor certified hardcopy; please request if needed. The certified copy helps to support the validity of your test report.
*It is your responsibility to check your pre-departure country registration; we advise you do a final check 5 days before your flight*
If you also require certification of your covid vaccines for international requirements, please let us know.
NB: we offer no guarantees, however we have an excellent track record.
CORONAVIRUS ANTIBODY TESTS (for past + current infection)
A blood sample can be taken to check to see if there are specific antibodies ie IgM to Covid-19 present. These are specialised proteins and indicate if you are currently infected with the virus. Turn-around time for test result is 24 hours. We can also check if you have a past infection.
The gold standard for current infection is the PCR swab test.
CORONAVIRUS RAPID ANTIGEN TESTS: these tests are not licensed in NZ.
Covid vaccines will be available in our clinic in the coming months for ‘at risk’ groups, the general public & for international travel. The vaccine will be free and available to everyone regardless of their immigration status. We are covid vaccinator approved and awaiting approval from the DHB as a covid vaccination center. Email us your details if you wish to be on our list to have the vaccine at the appropriate stage of the rollout.
There are 4 priority groups:
Group 1 : completed Feb- March (ports and MIQ)
Group 2 : April & May (frontline workers) in progress
Group 3: June (age 65 > and < 65 with chronic risk conditions)
Group 4: July – August commencement (general population)